Property & Casualty Claims

The Hugh Wood Inc. claims department is committed to providing a complete array of claim services to our clients ranging from large commercial clients to personal lines clients.

The responsibilities of the claim department include being available to assist in serious claim situations or catastrophe circumstances, dealing with claimants and the authorities, and seeing that the insurers act promptly and fairly in the best interests of our insureds throughout the life of the claim.

In addition to strong claim advocacy on behalf of our clients,  valuable functions performed by the Hugh Wood Inc. claim department include:

  • Monitor the insurers' claim handling and reserving via access to their online claims system, analysis of periodic loss runs and through direct contact with the insurers' claim department.
  • Communicate with appropriate people to ensure that hazardous conditions are corrected before they cause further problems and/or difficult situations.
  • Providing the insurer and/or defense counsel with a focal point for obtaining defense   information; i.e. securing answers to interrogatories, the attendance of witnesses at depositions   and trials, contractual defenses, etc.

All of this, in the long run, assists in controlling the clients premium costs.

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